1. What the Service is
ASMutek Outreach is software for managing contacts and running email campaigns. It is not an email provider: messages are sent through the provider account you connect (for example Mailgun, Amazon SES, SendGrid or an SMTP server), under that provider's own terms.
2. Your account
- You must give accurate sign-up information and keep your password secure.
- You are responsible for everything done under your account and your workspaces, including by teammates you invite.
- Tell us promptly at hello@asmutek.com if you suspect unauthorised access.
3. Acceptable use
You must follow our Acceptable Use Policy, the terms of your email provider, and all anti-spam and privacy laws that apply to your messages and recipients. We may pause sending or suspend a workspace that breaks these rules or puts the Service or other customers at risk.
4. Your data
You keep ownership of the contacts, templates and other content you add (“Customer Data”). You are responsible for having a lawful basis to store and email your contacts. We process Customer Data only to provide the Service, as described in our Privacy Policy.
5. Provider credentials
When you connect an email provider you give us credentials to send on your behalf. We store them encrypted and use them only to send, check health, and receive delivery events for your workspace. You can disconnect a provider at any time.
6. Availability and changes
We work to keep the Service available but do not promise it will be uninterrupted or error-free. We may change or discontinue features; if a change materially reduces what you rely on, we will give reasonable notice where we can.
7. Fees
The Starter plan is free. Paid plans, where agreed, are billed as set out in your order or quote.
8. Ending your use
You can stop using the Service and ask us to delete a workspace at any time. We may suspend or close accounts that breach these terms. After closure we delete Customer Data within a reasonable period, except where we must keep records by law.
9. Liability
The Service is provided “as is”. To the extent the law allows, we are not liable for indirect or consequential losses, or for the actions of your email provider, and our total liability is limited to the amount you paid us in the twelve months before the claim.
10. Contact
Questions about these terms: hello@asmutek.com, ASMUTEK, Noida One, Tower-C, Sector 62, Noida, UP 201309, India.